Privacy policy

Data controller

Data processed

We process the data you send us through the forms, by email or by phone: names, contact details, answers to the check, nationalities, residence status, civil status and the documents needed for your file. Some of this information is sensitive; it is processed solely to prepare your file.

Purposes

Answering your requests, providing our services, sending you the result of the check and contacting you again if you have agreed to this, invoicing and meeting our legal obligations.

Processors

Our emails are hosted by Google Workspace (Google Ireland Ltd.). Online payments are processed by Stripe (Stripe Payments Europe Ltd.); we do not receive your card details. The site is hosted in Switzerland by Infomaniak Network SA. Some of these providers may transfer data outside Switzerland, with appropriate safeguards.

Cookies and analytics

This site uses no advertising cookies and no tracking tools. Your language choice may be stored in your browser.

Retention period

Enquiries that do not lead to an order are deleted after 24 months. File and billing data are kept for 10 years, as required by law.

Your rights

You can request access to, correction or deletion of your data, and withdraw your consent at any time, by writing to order@abc-office.ch. You can also contact the Federal Data Protection and Information Commissioner (FDPIC).